Every once in a while I highlight a manager or department. Recently when reviewing some HR records, some interesting data popped up. This data involves the MTMIC claims department. Let me share what I found.

The MTMIC claims department is made up of five people. The Vice President of Claims is Donna Motley and her distinguished career was highlighted a few months back. What’s impressive is the four career professionals behind Donna on the MTMIC team.

Cindy Boyce is a Senior Claims Adjustor for MTMIC. She has been with MTMIC over 25 years. Her total industry experience is over 30 years. She is an incredibly strong right hand, number 2, and handles most of the litigated cases at MTMIC. Next in the order of tenure, is our Claims Technician, Marci Merath who has been with MTMIC for over 25 years, and has equally has the same industry claims experience. The third claims person is Kimberly Davis. Kimberly has been with MTMIC, 12 years, and has over 20 years’ experience in workers’ compensation claims adjusting. Finally, on the MTMIC claims team is Debbie Sagan. Debbie is the newcomer in the MTMIC claims department with five years of tenure, and over 25 years of workers’ compensation claims experience.

If I take the five claims people in total, they average 17 years of MTMIC experience. They average 24 years of workers’ compensation claims adjusting experience. This is a group of very experienced technicians. If a member was looking for someone to hire to manage the enticricies of a workers’ compensation claim and the legal requirements, they would hire this group. Besides the technical/experience that they bring to the table, they are smart and goal oriented. They know that every dollar they spend on a claim is a dollar that increases a member’s experience modification and is a dollar taken from the policyholder dividend fund. They are frugal with our members’ dollars and treat it as if it was their own.

I am proud to have this team representing us, and am delighted to show them off every chance I get. In fact, they will all be at the annual members meeting October 19th, and I would look forward to introducing them to you in person at that time.

This may be a good time to remind you about the annual members meeting on October 19th. Like the last two years, it will be held at the Inn at St. John’s. Last year, we had over 80 members attend and hope that occurs again this year. The attendees last year thought their time was well spent. We work hard to make sure that the program is interesting, educational, and efficient with your time. We hope you can attend.

Enjoy the rest of summer as it will come to an end soon.